P800 pictureAT&T Wireless WAP/GPRS/Data/Email setup
for Sony Ericsson P800

Copyright 2003 John Navas, All Rights Reserved.
Permission is granted to copy for private non-commercial use only.

Posted as <http://attwireless.navasgroup.com/p800_setup.htm>. 

NOTE: This information is provided as a public service. The author has no connection to AT&T Wireless or Sony Ericsson except as a customer. The author is not responsible for any errors or omissions, or for any consequential problems that might result. USE AT YOUR OWN RISK.

This is a complete setup procedure for WAP (Wireless Internet/Wireless Internet Express), GPRS, CSD, and/or email. You will be skipping over the parts that do not apply to your service; e.g., if you don't have GPRS service, then setting up GPRS is pointless, since it won't work.

All screens not shown here should be left at default values unless you know what you are doing.

Definitions:

Contents:

See also:

Email comments and suggestions to John Navas.


Getting Started

1. Select Applications

2. Select Control Panel

3. Select Connections tab

4. Select Internet Accounts


Wireless Internet Express (WAP over GPRS)

If you do not have Wireless Internet Express (WAP over GPRS), skip to Wireless Internet.

5. Create a New account


Account name can be whatever you want
(Example of "WW GPRS" stands for Wireless Window over GPRS)

6. Select Advanced


User name: WAP@CINGULARGPRS.COM
Password: CINGULAR1

7. Select Done to complete the account

Wireless Internet (WAP over CSD)

If you do not have Wireless Internet (WAP over CSD), skip to WAP Setup.

8. Create a New account


Account name can be whatever you want
(Example of "WW CSD" stands for Wireless Window over CSD)

User name: WAP@CINGULAR.COM
Password: CINGULAR1
Phone number: +14152441012

9. Select Advanced


Connection type: ISDN

10. Select Done to complete the account

WAP Setup

If you do not have either Wireless Internet Express or Wireless Internet, skip to Data GPRS.

11. Set your Preferred Internet account

12. Select Done to return to Control Panel, and then select WAP account

13. Create a New WAP account


Account name: WirelessWindow (or whatever you want)
Check Use Proxy, enter Address and Port.
(Username and Password are blank.)

14. Select Done to complete WAP account

15. Select Preferred


Check Use WAP account.
Select WAP account you created.

15. Select Done to complete the setup


Data GPRS

If you do not have Data GPRS, skip to Data CSD.

16. Create a New account


Account name can be whatever you want
(Example of "Data GPRS" stands for data over GPRS)

17. Select Advanced


User name: WIXDC001@W5.MYCINGULAR.COM
Password: ZXY203DC9K0402

18. Select Done to complete the account

Data CSD (AT&T Wireless as ISP)

If you do not have Data CSD, skip to Email Setup.
If you do not have the ISP.CINGULAR feature, skip to Data CSD (Dial-up ISP).

19. Create a New account for use when you are on the AT&T Wireless network (ISDN connection)


Account name can be whatever you want
(Example is "Data CSD on net")
User name: WIDC0001@W4.MYCINGULAR.COM
Password: ZXY203DC9K0402
Phone number: 18472549270

20. Select Advanced


Connection type: ISDN

21. Select Done to complete the account

22. Create a New account for use when you are off the AT&T Wireless network (analog connection)


Account name can be whatever you want
(Example is " Data CSD off net")
User name: WIDC0001@W4.MYCINGULAR.COM
Password: ZXY203DC9K0402
Phone number: 18472549270

23. Select Advanced


Connection type: Analog

24. Select Done to complete the account

Data CSD (Dial-up ISP)

If you do not have a standard dial-up ISP, skip to Email Setup.

25. Create a New account


Account name can be whatever you want
User name: [enter your userid at your ISP]
Password: [enter your password at your ISP]
Phone number: [enter a dial-up number for your ISP]
Use a "local" number to avoid long distance charges.

26. Select Done to complete the account


Email Setup

If you do not have either Data GPRS or Data CSD, skip this section. (WAP will not work.)
If you do not have a standard email account that can be accessed over the Internet, skip this section.

27. Select Messaging accounts in Control Panel

28. Create a New Email account


Account name can be whatever you want
Your name: [enter your name as you want it to appear in your email]
Email address: [enter your email address]
Connection type: [enter your connection type -- POP3 is most common]

29. Select Inbox


User name: [enter your userid at your ISP]
Password: [enter your password at your ISP]
Incoming server address: [get this from your ISP]
Download: [choose your download option]

30. Select Outbox


Outgoing server address: [get this from your ISP]
Authentication: [ask your ISP -- most ISPs require some type of SMTP authentication!]
If SMTP won't work thru your ISP, try "photo.mycingular.com"
as the Outgoing server address.

31. Select Done to complete the Email account, and then select it in Preferred

32. Select Done to complete Email setup (unless you have other accounts to create)


Troubleshooting WAP (My Wireless Window)

  1. Your AT&T Wireless account must be provisioned (not just enabled) for GPRS to work properly. When you have an unlocked (unsupported) phone, that can be done in one of two ways:
    1. Temporarily put your SIM in a borrowed AT&T Wireless-supported phone with GPRS capability (e.g., Sony Ericsson T61z), and have your account enabled automatically, which normally takes only 15 minutes or so. (Once your GPRS is provisioned and working, return the SIM to your own phone.)
    2. Verify with Customer Service that GPRS has been enabled on your account, and then beg and plead to be transferred to Technical Support. (You might have to lie about having a supported Sony Ericsson T61z that's not working to get there.) Then beg and plead Technical Support to have your GPRS provisioned manually. (Good luck -- you'll probably need it!)
       
  2. GPRS in rangeGPRS availability appears on your phone as a small triangle directly above the signal strength bars. When you turn your phone on and are in an area with GPRS network support, the triangle should first appear gray, as in the upper image to the right. Once your GPRS service is verified between the network and your phone, the triangle will turn black, as in the lower image to the right. The triangle must be black for GPRS to work!
    1. GPRS availableIf when you turn on your phone the triangle doesn't appear at all, then either you are in an area without GPRS network support, or GPRS is not enabled on your phone.
    2. If when you turn on your phone the triangle appears gray, but shortly disappears, then you are in an area with GPRS network support, but your AT&T Wireless account is not provisioned for GPRS.

 ISP.Cingular in on-line Rate PlanTroubleshooting GPRS Data (ISP.Cingular)

Troubleshooting Data Connect


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